Frequently Asked Questions
How do I start playing for real money?
I'm worried about the quality of my Internet connection.
- Use one of the following connection methods: EDGE GPRS, 3G or Wi-Fi (preferred);
- Make sure you have a strong network signal;
- Sometimes, if your device is constantly switching between 3G and EDGE, it may help to switch off 3G, because any time you switch, the connection has to be re-established.
What payment methods do you support? Can I use a credit card to make a deposit?
Can I change the activated phone number?
My deposits are processed immediately and I have to wait for almost a day for my cashouts to be processed. Why is that?
Can I transfer money to another player.
Why is my account blocked?
I think I was cheated/my hand was fixed/a player at my table said he worked for the Club. Is it true?
I forgot my password. What should I do?
How does the first deposit bonus work? What is MPP and statuses?
How are the tournaments played?
What is a freeroll? What kinds of freerolls do you have?